Welcome to Koibykanchi. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. About Us
Koibykanchi is an ecommerce brand offering lifestyle and stationery products, including but not limited to cushions, journals, planners, and coasters. References to “we”, “our”, or “us” refer to Koibykanchi.
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years old or using the site under the supervision of a parent or legal guardian
- You will use the website only for lawful purposes
- You will not attempt to harm, disrupt, or misuse the website or its content
We reserve the right to refuse service to anyone at our discretion.
3. Products and Descriptions
We make every effort to display product details, colors, sizes, and descriptions as accurately as possible. However:
- Colors may vary slightly due to screen settings
- Handmade or printed products may have minor variations
- Product images are for reference only
Koibykanchi does not guarantee that all descriptions are error-free.
4. Pricing and Payments
All prices are listed in the applicable local currency unless stated otherwise
- Prices may change without prior notice
- Payments must be completed in full before orders are processed
5. Order Acceptance and Cancellation
An order is considered accepted only after payment confirmation and order acknowledgment.
We may cancel an order if:
- The product is out of stock
- Payment is unsuccessful or flagged
- There is an error in pricing or product information
Customers may request cancellation only before the order has been shipped.
6. Shipping and Delivery
- Delays caused by courier services, weather, or unforeseen events are not our responsibility
- Shipping charges, if applicable, will be shown at checkout
- Delivery timelines are estimates and may vary based on location and external factors
Koibykanchi is not liable for delays beyond our control.
7. Returns, Exchanges, and Refunds Delivery
Due to the nature of our products:
- Returns or exchanges are accepted only for damaged, defective, or incorrect items
- Requests must be raised within the specified return window after delivery
- Items must be unused and in original packaging
8. Intellectual Property
All content on this website, including designs, text, graphics, logos, images, and product artwork, is the property of Koibykanchi.
You may not copy, reproduce, distribute, or use any content without written permission.
9. User Content
If you submit reviews, feedback, or images:
- You grant Koibykanchi the right to use this content for marketing or promotional purposes
- You confirm that the content does not violate any third-party rights
We reserve the right to remove content deemed inappropriate or misleading.
10. Limitation of Liability
Koibykanchi is not liable for:
- Indirect or consequential losses
- Personal preferences, dissatisfaction, or misuse of products
- Minor variations in color, print, or finish
Our maximum liability is limited to the value of the purchased product.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described there.
12. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the site indicates acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by the laws applicable in the jurisdiction where Koibykanchi operates. Any disputes will be subject to the exclusive jurisdiction of local courts.
14. Contact Information
For questions, concerns, or support, please contact us through the details provided on our website.